Meridians Spa

~Enhancing a Healthier More Beautiful YOU Naturally~

Covid-19 Updates & Cancellation Policies

We Are Committed To Your Wellness

COVID-19 Policies & Procedures:

Meridians Day Spa is committed to the health and wellness of its valued clients and service providers. We have enhanced our already stringent sanitation standards and have implemented a comprehensive safety protocol so that we may provide you with the level of care you deserve. We will continue to monitor the current Coronavirus situation carefully and act in accordance with the guidelines of the CDC, WHO, and our local governing boards. The safety of our clients and service providers is our first priority.  As a result of the current environment, you will see that we have implemented the following additional precautionary measures at Meridians Day Spa:
 

  • Facial masks are no longer required in the spa. Hand sanitizer will be readily available at the front door & the reception desk for your use.   
  • All staff members have received advanced training and certification on enhanced hygiene and sanitation standards and protocols, and wash and disinfect their hands regularly throughout the day.                                                                                                                                                                                                     
  • Regular and frequent cleaning and sanitizing of all common and high-touch areas throughout the spa.                                                                                                                                                                                                 
  • All appointments are by-appointment-only, no walk-ins available at this time, appointments can be scheduled online or by calling: 517.924.1330 – Please wait in the comfort of your car to be contacted via text or phone call when your service provider is ready for you to come in.                                                                                                                                                               
  • As always, all clients will be provided with clean sanitized linens & blankets. Additionally, all products used during your services will be sanitized, metal implements will be autoclaved (steam sterilized) & whenever possible we will be using disposable tools. 
     
  • New spa air purifier! These air purifiers utilize a Medical Grade Multi-Stage Air Cleaning to remove 99.91% of microscopic particles as small as 0.1 microns in size (Covid-19 measures 0.125 microns) and 99.985% of all other microscopic particles, using True HEPA H13 ultra filters and carbon micro-filtration, LED filtrations and Ozone 3 filtration.                                                                                                                                                    
  • Any service provider who is feeling unwell will be required to stay home, or has had close contact with anyone who is feeling unwell will also be asked not to come to work. We thank you in advance for your understanding should this cause any changes to your appointment reservations.
     
  • We ask any clients to refrain from visiting the spa if they or anyone they have been in contact with feels unwell, has a fever, COVID-19 symptoms or other communicable illness. Likewise, we will allow clients who are unable to make their appointment due to illness to cancel with advance notice without consequence.

It is our goal to support the overall health and wellness of everyone associated with Meridians Day Spa. We also want to be a responsible community member and ensure the transition back to “normal” lasts. Therefore, we ask that when you visit us that you join us in our mission to provide the safest experience possible by adhering to our protocols. Together we will make a positive difference and ensure the safety of everyone who enjoys the services offered at Meridians Day Spa.
 
To reserve your appointment time, please call us at 517.924.1300 or click the "Book Now" button. We look forward to seeing you and appreciate your patience and understanding as we navigate through this new era.  We hope to see your healthy, happy faces soon!

CANCELLATIONS ~ NO-SHOWS ~ LATE ARRIVALS:

Your spa treatments are reserved, especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.

Any no-shows or cancellations with less than 24 hours notice (other than covid or other similar flu-like symptoms which will have no fees assessed) are subject to a cancelation fee of 20% of the cost of the scheduled service. We recognize that the time of our clients and staff is valuable and have implemented this policy for these reasons. When you miss an appointment with us, we not only lose your business but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on-call" status and can have traveled to the spa specifically for your service. For these reasons, we are obligated to compensate our staff for their time as well as makeup for the lost revenue.

Late Arrivals:
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start your treatment or service. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Associated Bodywork & Massage Professionals
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